Very nice stay. The hotel is really pretty inside ...

Very nice stay. The hotel is really pretty inside and the views are beautiful. Check in was ok. The key didn t work to my room 3 times and I kept having to walk back and forth dragging my suitcase. Eventually a staff member came with me and realized it was broken so they let me in then I had to wait for security to come reset the lock. Minor inconvenience for sure but i thought maybe while I wait a drink or snack or something but nothing was offered. The room itself was older but decent size and clean with a nice view of the mountains. The hotel is a good bit outside of town which makes it quiet but it s not super walkable (probably about 45 mins one way). They give you a free bus pass which is great and easy to use. The WiFi is free and fast. While I liked my stay here I would probably check out another hotel should I be back in Banff.