Tayloe Kelly

Review of Home Store & More

I read the reviews after purchasing from here, and...

I read the reviews after purchasing from here, and was very wary, but I'm actually happy to report a great experience with customer service representative, Nichola. I received a shipment of several plastic boxes with lids very quickly, but two of the lids were damaged in transit. I sent an email to customer service detailing the damage, and they sent me a replacement lids with 48 hours. Unfortunately, the lids were a slightly different version than the one is initially ordered and didn't fit. Again I contacted Nichola at customer service, who promptly and kindly offered to replace the entire order.