kyle ludwig

Review of Phoenix American Insurance Com...

One of the WORST warranty companies I've ever deal...

One of the WORST warranty companies I've ever dealt with. I work in the auto repair business and deal with warranty companies nearly every day. Phoenix American Warranty is a total joke. After authorizing the repair of a vehicle, I faxed in the invoice for payment. This company then proceeded to try and not pay me. They want specific wording on repairs in hopes to con you into repairing the vehicle past allotted warranty time. They will send you used parts, or have you band aid a repair instead of fixing it the correct way then expect you to offer an unlimited mileage warranty on said repairs. I would give these clowns ZERO stars if you would let me. MY SHOP WILL NO LONGER ACCEPT THIS WARRANTY PLAN DUE TO THE WORST CUSTOMER SERVICE I'VE EXPERIENCED IN YEARS!