Gina Bednarz

Review of Oakland Veterinary Emergency G...

I simply cannot say enough nice things about the s...

I simply cannot say enough nice things about the staff and quality of care at Veterinary Emergency Group. I brought my dog, Ginger, in for an emergency visit and found out that she had a life-threatening infection that needed immediate treatment for her to survive. She was admitted to the hospital for two nights and when we picked her up this morning, aside from being really tired, she looked like a completely new dog. She's eating and drinking again, and her bowel movements are no longer bloody and loose. My girl is a rescue from a junkyard who came into our lives when she was two, and she's terrified of people. The staff at VEG must have some special kind of magic, because she allowed them to get close to her, pet her, and care for her, something almost unheard of in the last 4 years since we adopted her. They were completely transparent in their billing and estimates, explaining every item and why they thought those things were necessary. While emergency care is expensive, I never felt that they were overcharging me or taking advantage of the severity of her illness to get more money out of us. No price gouging, no garbage charges or unneeded tests. If you need emergency care that you can trust, VEG is the best place to be. Thank you from the bottom of our hearts for everything you did for our Ginger. We are so grateful.