Horrible..pricing was ok but customer service and ...

Horrible..pricing was ok but customer service and return calls are horrible. Original salesman Warren was very helpful and was good to work with but the overall experience was not professional at all. Wrong boards sent , and none in stock at store ..all off site 2 to 3 day delivery even thou their mistake. Boards of same make but different color are different thickness by over 1/16 of an inch very noticeable. Silver maple .960 to .975 rustic elm .915 to .925 had this been told to us we would have gone to proper thickness of material and selected a different color. The store stocks nothing but samples and was very unhappy with most of the rest of sales staff we dealt with. We dont write reviews as a rule but this was beyond not letting others know ahead of time. Nelson Lumber on St Albert Trail helped us out and was very close price wise but the experience there was way better and everyone there knew the product and was very knowledgeable .