Stan Seibel

Review of United Heating and Cooling

United recently merged with Harris H/C here in Law...

United recently merged with Harris H/C here in Lawrence, Ks and sent one of their technicians for a biannual checkup that was contracted with Harris. He removed the fan from our furnace and took pictures of "cracks" in our furnace heat exchanger with his cellphone that I couldn't see myself. He red-tagged our furnace and arranged for Harris to come out in 2 hours to give us a bid for a new furnace. I got a 2nd evaluation that afternoon who checked the heat exchanger in the same way, removed the burners and checked it from the top, did a water test, and fired it up for 15 min in Sept heat to check the flame and do a CO meter test. NO LEAKS, good as new--the old cracked heat exchanger scam. So, I spent se hundred bucks to save 4000 bucks for a new furnace. I'm not saying they're crooks, but maybe they are. See the owners response below--after 4 weeks, no refund forthcoming after talking to the accounts manager. It's obvious the SCAM starts with the management and not just the technician. Any questions about the cracked heat exchanger problem should be at least researched on YouTube--believe me, they are not concerned about your safety, only your$.