Message from Monnie

Review of Quick Kill Exterminating Compa...

For obvious reasons, this isn't exactly an industr...

For obvious reasons, this isn't exactly an industry I'm ecstatic to rate. But life happens. After one tenant hired his own exterminator for a unit in our condo building, three other people got complaints. My guess is that "exterminator" (who refused to identify himself other than wearing a National Pest Management Association shirt) was able to get rid of bugs in that unit and they scattered.

So I scrambled to find someone who could try to fix this issue pronto, after seeing three bugs in my own unit and a couple others having complaints. After numerous price comparisons, lots of callbacks, emails and reading an abundance of reviews, this company kept catching my eye. I've never had a bug problem before (minus an apartment I immediately moved out of as soon as I found out they had one), so hiring exterminators was new to me. I just knew I didn't want to hire that unidentifiable guy.

After a bit of discussion with a manager named Mike, Scott came out to treat a few units who requested spray. Scott was a delight. (Mike was super helpful and patient, too.) He showed up in a company shirt, clearly identified himself and was masked. He was already winning me over from professionalism alone. As mentioned in other reviews, I love over-explainers. He ran down exactly what he was going to do with the spray, wanted to know exactly what type of bug it was, what he would/would not be using, was patient with the chatty folks (including me) and gave me some prevention tips should I ever need them (I hope I never EVER do).

Minus those three bugs I saw after the other guy left, I have not seen a bug since. I've also heard no complaints. As much as I like Quick Kill Exterminating, I must admit I hope we don't NEED to hire them again. But if we do, they'll be the first company I call. Thanks, guys, for showing us how professional exterminators/companies should behave when they come to your home.