I am a ready buyer for a kitchen remodel. Previous...

I am a ready buyer for a kitchen remodel. Previous quotes have been in the $ 10,000.00 range. I called and was told their "Design Team" was too busy to talk to me. (How many is on a Design Team?) They didn't ask for any on my contact information. Unprofessional. They should just say we are too busy and we don't want to waste anyone's time