I am really disappointed with the service that I r...

I am really disappointed with the service that I received from Questrade. I have been trying to log in to my account for the past 30 minutes with no way to get through. The online platform and the phone application both aren't working and when I try to call in I am unable to reach anyone and I am told there is a waiting period of more than 2 hours. I am losing money on the market just because I am unable to log in. This is the most frustrating experience ever, and no client should be faced with this. I understand these situations are tough and people are panicking, but to not have systems in place to trade your position in crucial time like this is inexcusable as people such as myself will be losing money because they can't connect with anyone or online and move their positions. I hope this gets resolved soon, but a truly poor experience.