Charlie Jackson Review of CrossKeys Vineyards
I not person that usually leaves reviews but after...
I not person that usually leaves reviews but after I put some thought into how my friends and I was treated I felt it was my responsibility to say how I feel.
We Visited your Facility on Tuesday 10/27/2020 around 5:30 that evening to do a little wine tasting it was about 10 of us Barbara who served our wine was wonderful and very knowledgeable about the wines.
We set outside under the tent to enjoy our wines we wanted to get a bit to eat no never came over to us (NO ONE)
I did request a waitress at the table I was told someone would be right over, 20 minutes pass so
I gave a second request and she replied (she never came over I will tell her again,
when the server did come over 10 minutes after the second request she was Rude and told us it s to late for us to order the kitchen closes at 6:30 and just walked away I felt very uneasy about our experience because we was BLACK and she did not want to serve us.
I Proceeded to tell another waitress of my feelings and she was very apologetic I let my phone number with her and also Informed her that we would be in town until Saturday and would like to speak with a manager she Assured me I would get a return phone call before we left town,
well here we are and it s now November the 2nd and no return phone call yet, we visit west Virginia every year and try different vineyards in the area one thing I know for sure this is one we will never Visit again.
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