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Purchased a 2017 tundra crewcab there new, the sal...

Purchased a 2017 tundra crewcab there new, the sales staff were great. 2 years later I have four cracked tires, all the way around each tire, and a head light burned out. I went in for a regular oil change and mentioned to the service associate the above mentioned issues. He did the proper thing and humored me. The wait was unusually short but I was happy about that, I was in the gray area on complaining about my tires ( but he was told all four were cracked like they were retreads) so i asked if i could purchase new ones. He states that he didnt have the ones in stock so id have to wait a couple of days (no problem for me i expect that logistical element). Next he says we didnt change your light because we have to remove your grill (ok do it?) also he said it would be $181 dollars to replace it and id have to make an appt in a week or so. He then said I should get an alignment done with my new tires I would have purchased there and it would be and extra $90. I left with no argument, then started to think about it in its totality.

I have a two year old vehicle purchased new there and im made to feel like My Auto import is doing me a favor( the general demeanor of the employee). I call the dealership back (this is some of my complaint) finally get what I believe is a manager. I let him know im not happy about my two issues with my vehicle and his answer was "and". So i hung up canceled my tire order, I will check to see if the toyota dealer in GR is not connected and move my business there as I envision this is future par for the course. Honestly I thought time would be taken by someone with authority to do discuss these moderate issues heck even a hug would go farther than the indifference towards a customer .

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