The advisors are so unhelpful. I will e-mail/call ...

The advisors are so unhelpful. I will e-mail/call my advisor (Dr. Burke in the Education department) multiple times and never get a response. I had to register for classes several days later than I was supposed to because my advisor failed to give me the proper information at the proper times. I had to go to the registrar's office and have a lady there advise me instead of my actual advisor. The lady in the registrar's office was very helpful and gave me a lot of information, but still some of the information that she gave me was incorrect.
I thought that going to a smaller school would give me more access to my professors, advisors, etc. and that the faculty would be more helpful and caring, but that is definitely not the case here at Shepherd University.