Everyone at Legacy Ford was very friendly & helpfu...

Everyone at Legacy Ford was very friendly & helpful. On our way in we were greeted & we told them we were looking for Jacob Underwood. The gentleman redirected us & took us on a short cut. He showed us where to wait & paged Jacob.
I had worked with Jacob through text & email. He always replied quickly & went the extra mile. Once we had chosen the vehicle & worked on the price, we set up a closing appointment. I had a very frustrating experience with the credit bureau, which he took extra steps to see if he could help. I had requested a quick closing because time off work is difficult for my husband & we were going to have a 1 1/2 hr drive to reach them. Terms had been worked out prior to us arriving & Stephen R in finance was very pleasant to deal with because he took time to explain everything & make sure we had terms we could deal with. We also had brief interactions with Paul concerning a bed cover & spray-on liner. He was going to order it & complete the work on Tuesday, our choice. The thing that took the longest was my husband took the truck for a test drive & got stuck in traffic.
We have bought several Ford's in our lifetime & this was by far the absolute BEST experience we've ever had hands down with any dealer. We will definitely be back & highly recommend them.
FYI, we have a dealer much closer to us but they didn't have any inventory for what we were looking for & Legacy Ford had several options. We'll worth the drive for us!!!