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Extrava Ganza

3 years ago

I like them because their service is so good. Of c...

I like them because their service is so good. Of course sometimes they are also late. But even then they manage to fix it somehow. And when things go wrong after delivery, they are very quick to fix and deal with the problem. In all, you can complain all day about everything or you can appreciate the service the manage to maintain in spite of all the stores they have acquired.

Once I had ordered a tv and the tv was late. What they did was offer a discount and a coupon code. Of course they cannot move mountains but if you compare them with others then you will see the difference. Coolblue truly has their customer service as priority. As a customer I appreciate that and experience the extra level of effort.

Besides that they have their 30-day-no-questions-asked-warranty. What else do you want? You can test anything and everything before you decide which to buy. To me that is something to value.

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