P

Pol Lus

4 years ago

Even if you are not a defaulting customer you will...

Even if you are not a defaulting customer you will not get rid of this company.

An old resident of my address has not paid her bills. I get the letter so I do
mail nicely that she no longer lives here. 'Thanks for reporting. Will be resolved '.
Then another letter to which I just call would be resolved. Another letter! Called again and said I don't want to have to do this again. 'Yes, can you return the letter to the sender differently? - no, I opened it for your telephone number.
"ooh but can you put it in an envelope and mail it?"
-Dear customer service ma'am, surely I have something better to do than do your work for you?
'I understand, I have now implemented it properly, it is now really being resolved, very annoying. Thanks again for calling '

And then .... (read: now) WERE. A. LETTER!
what an incompetent company if you cannot implement this. File: 91000789.
Can it now be resolved after reporting 5 times? Please?

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