Nk Naturalz

Review of Delta Bessborough

I just wanted to share a negative experience my mo...

I just wanted to share a negative experience my mom had with you guys today. She is very ill and has many health issues and had just left a doctors appointment. She stopped in the lobby to ask if she could use the restroom and was told that she should walk all the way to midtown. I get that it s not a public restroom, but where is the humanity, when an older woman, clearly in distress really needed to use your bathroom and you told her to walk blocks away to find one? I ve stayed at your hotel before and loved it but this has definitely made me look at your establishment in a different light. She has done two knee replacements and walks very slowly, and it isn t without pain and discomfort. Thank goodness the nice people at Hudson s were kind enough to allow her in without hesitation. Shame on you.