I've stayed here twice now, and have been disappoi...

I've stayed here twice now, and have been disappointed and ended up communicating with a manager both times. Valet and bell staff are not scared to ask for a tip, even though they are disorganized and snippy (pushing rude). Front desk staff and management are great. Rooms are very clean although very dated in terms of decor and comfort. It is super convenient to some of the event venues (CNN center, Congress center, and the area with MLK museum and Coca-Cola museum). Having the CNN Center food court attached to the hotel is super handy. It is about the same price as most nicer downtown hotels but if you're there for Dragon Con, try to get a bit closer. Walking across Centennial Park can be a bout sketchy at night.