Asim Munir

Review of Five Stars Granite, LLC

I have been a 5 Star Granite customer for past 10 ...

I have been a 5 Star Granite customer for past 10 years and I have done multiple kitchen / bathroom projects with them. Ranging from our personal home to real-estate investments and my parents/friends as referrals to them. I am more than satisfied with the quality and price I get at 5 star. I normally do not write reviews but I felt compelled to write one after reading some negative reviews here. I feel that it s unfair to this business if the good experiences are not shared. With that said, I will break my review down into four categories and provide my feedback.
1) Pricing/Ordering/Measurement: Very reasonable and hands down the best deal you will find. I encourage you to visit some of the home improvements stores or other stores around town before you go to 5 star. You will see a significant price difference. As far as the measurement process, they use laser equipment to measure for more accuracy. They just did a measurement on 11/26 for our new kitchen and it was all measured with laser, new high tech technology.
2) Stone Selection: They carry a decent amount of selection in their showroom but they will give you an option to visit their local supplier s warehouse. That has worked the best for us. We pick the actual slab from a very large selection and the suppliers put a hold tag on it. Once we finalize our order with 5 Star it gets delivered for fabrication. Easy!
3) Scheduling: This is an area where I have seen this company improve a lot over the years. It was initially a small operation with the owner and one office staff. They have now grown to a full crew of a few- handling measurements / installation appointments. I did experience couple of delays in my jobs but they were both due to supplier not delivering the stone in time etc. But their staff informed me ahead of time and we worked it out smoothly.
4) Installation Their techs are professional and knowledgeable. Their owner Sameer is a very hands on individual. He personally installed kitchen at our residence on a weekend as the original delivery date was missed, just to keep our project on target.

To summarize, I would give them all 5 stars. They do quality work at a very reasonable price.