This company has held up my checks,refuses to ans...

This company has held up my checks,refuses to answer my calls,and this is not the first time that I've had this problem.I think it's just the one employee who is responisble,but that's all it takes to mess up a reputable company. Shame on you.I shouldn't have to choose oil over cable,I've worked hard all my life.,so I would never have to make that kind of choice. I chose oil by the way. Cable i can live without..however kids are not happy with my choice..