Unpleasant to work with customer service even on a...

Unpleasant to work with customer service even on a good day. Also watch out for their policies, they cutoff power with zero warnings or even a notice. Apparently I forgot to setup my autopay and they disconnected my power in the middle of August in Texas during a pandemic, my wife and kids had nowhere to go until I finally got them on the phone to fix the situation. Also setting up payments online is clunky at best.