We love this place, beautiful relaxing outlook.

We love this place, beautiful relaxing outlook.
We had been for breakfast just before christmas and had to wait over an hour for our meals, it wasn't that busy and no explanation was given as to why there was such a long wait for breakfast. Food was good.
We went again last night, not too busy, waited over an hour for our meals. The waitress came and apologized on this occasion and offered complimentary chips and dips?? I would have thought a glass of wine would have been a better offering, rather than food to fill up on before mains. Once again no explanation was given. My partner had the lamb rump which was over cooked but tasty, my crispy salmon was good. Wine selection good. Service is slow, staff don't seem to have a clue about customer service...