I'm disapointed. I had a great experience in 2017 ...

I'm disapointed. I had a great experience in 2017 with the acquisition of a new dacia vehicle. I wanted to change and I have only worries. I still have not collected the amount of my recovery for my old vehicle, so I pay now my old and my new vehicle. Saying 3 weeks of delay while I start the sixth week of waiting. I call I am told that I will be called back and nobody takes care of that. In short, I DECONSEILLE and regret bitterly my transaction