Betty Williams

Review of James A Haley VA

Had a recent bad experience with the T-62 Pre-Op p...

Had a recent bad experience with the T-62 Pre-Op parking "HAWK" when it was necessary to park for a short time at their parking area. My spouse who has very limited mobility was accosted by an very unfriendly and caustic female attendant patrolling the area, who called the VA Police. They responded and talked to my wife after I had to depart for same day surgery. The VA Police Officer was very courteous and helpful to my wife. THANK YOU. However, the unprofessional and intimidating nature of the Pre-Op parking attendant just about ruined our time at VA and this is uncharacteristic of the great care we have received at the VA. It is VA employees like this that give VA a bad name. VA Need to remind this employee to not be so in your face and less confrontational , and more helpful.

Post comment: Thank you so much for the quick follow-up.