Jessica Ward

Review of Fort Walton Beach Medical Cent...

To the ER last night for a family member with ches...

To the ER last night for a family member with chest pain and breathing problems. Went to FWB because wait time said 13 mins. We waited for several hours, but we also understand they had higher priority medicals come in via EMS so no complaints there. Facility was clean. Vending machine ate money, but that s a low priority on a full moon night. Our personal nurse, Jake, was amazing. He is talented, knowledgeable, and personable. Front desk nurse was very kind and worked her tail off from 9:30-3:30 while we were there. Don t let those two go! Watched one nurse spend more time rudely telling a customer about 10 times why she couldn t call her a cab because she had more important things going on, which may have been true, but she could have made the call in faster time than it took to humiliate that patient. Also, watched her stand around chatting with the other nurses at the station right after about catty things (yes, I could hear them as we were next to them) and making sure everyone knew she was the alpha lol. All in all, a good visit. Happy to see the facility shaping up. Female Dr. on duty was super friendly and efficient yet patient with a difficult patient resulting in him being pleased. Thank you Jake!!