R

Richard Jungquist

4 years ago

Cons:

Cons:

Not supplying the connection speed I am paying for is horrible business practice.

However, when one pays for 50mbs and receives on average 10 mbs or less, this is unsatisfactory. Your infrastructure should be monitoring the connection and alert you to improper connection speeds to your clientele.

Only after notification do they calibrate the connection, which lasts for about two days of 30mbs. After that, I experience the 5-10mbs once again.

I suspect there is something wrong with the equipment, be it the router, dish, or simply the distance to the tower. But getting an explanation is impossible.

Pros:

Dedicated staff doing their best in a bad situation.

Comments:

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