Just like to send out a special thank you to Rober...

Just like to send out a special thank you to Robert Bruno the Sales Manager for VW in St. Catherine's for reaching out to me. We finally put a deal together that both parties were happy with.

When I came to pick up my car through salesperson Josh Dawe I had told him I was not happy with the presentation of the vehicle. It had not been prepared properly. There was a missing cap from one of the wheels and also tree sap had been showing on the roof of the car.I was not a happy camper.

That is when Robert Bruno stepped up and gave me a 2018 Golf R as a loaner vehicle and assured me that my concerns would be dealt with. So about a week later Josh Dawe called and said that my car was ready. Now because I lived about 45 minutes away they said they would bring the car to me. Now that is service. The car arrived in pristine condition . They even topped it up with a full tank of gas.I was very impressed.

Robert Bruno and Josh Dawe were always quick to get back to me on any of my concerns and they made sure things were done right.They felt bad the car was not done properly the first time but they made amends and were sorry for the inconvenience. Very professional of both of them.

I am not one for writing reviews especially when it comes to dealerships but Volkswagen St. Catherine's stood out and really cared about there customers.

Thanks again and would highly recommend this dealership. Definitely a five star rating.