I purchased an extended warranty (10 years total) ...

I purchased an extended warranty (10 years total) back in 2005 and sold my car in 2011. I was told that if I sold the car before the warranty is up that I could get a prorated amount back. I filled out the paperwork and turned it in to them directly at their office back in April of 2013. They told me that it would be 6 to 8 weeks for me to receive a refund check. I have called them at least once per month after the 8 week period and have left them multiple voicemails. They still have not sent me a check.

Makes me think that they have no intention of giving me my money back and they think that I am probably going to forget about it.