Very UPSET have reservation for this weekend have ...

Very UPSET have reservation for this weekend have contacted several times to reschedule my reservation (not even cancel) because of hurricane Dorian and they REFUSE to work with me! Unbelievable, my first time at this highly recommended resort and truly what a disappointment. I even reached out to Kevin Snyder, the manager on duty and nothing. I DO NOT RECOMMEND YOU DO BUSINESS WITH THEM.