J

Janet H

4 years ago

Update:

Update:
We did initially like the service and product we received. But after so many recall issues with the vehicle, it's a little disheartening.
As well, seems like each time we take our car in for the recommended service, they couldn't be bothered to be friendly. Last two times my husband dropped the car off to be serviced and he mentioned they just rushed him along and was impatient when he tried to explain some issues pertaining to the recall notices we received from VW manufacturers.

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Had a great experience dealing with Nicky. He was very patient and knowledgeable and explained everything to us thoroughly. We weren't looking to buy a car that day but ended up signing papers cause we were happy with the experience and the vehicle that was suggested for our family's needs.

Also...Evan...the finance director was just as warm and friendly and personable. He patiently explained everything to us and we just picked up our new 2018 Tiguan yesterday and everyone was just as great!!!!!
I'd recommend Southgate VW if you're looking to buy a car. Great service and beautiful products!

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