Michael Lee

Review of Renaissance Ross Bridge Golf R...

The hotel has a great look and the beds are comfor...

The hotel has a great look and the beds are comfortable and the bathrooms are great. But the food was awful. Ordered 2 different orders of room service and the first time we had over cooked chicken melted ice cream ( almost a liquid ). The next morning we ordered breakfast and received bacon that was very under cooked, eggs that looked and tasted like they were straight from McDonald's. We did not even eat a bite of this. I made a complaint of this and also wrote the manager and all I received in return was a " thank you for letting us know how to improve". If you are paying $500 for a one night stay with meals, you would expect the best food you can buy. I have stayed at a $59/ night hotel and had better service and food. Highly disappointing. Not a great way to spend a 10 year wedding anniversary, or $500. Again, the hotel is fabulous, but the food and service needs major improving. We will not be back.