Xymogen 's conversion to Wholesdcripts is a disast...

Xymogen 's conversion to Wholesdcripts is a disaster. I went to their website to input my new card info but couldn't get to the auto ship function then I called on their customer disservice phone number and was on hold for nearly 30 minutes before being answered. Then the customer service rep took my new card info and I told her that I only needed to have one of my supplements shipped and was told that only the one would ship/ be charged to my debit card. When I checked my account the next day I was charged for the one I wanted plus another one and the one I didn't need. So, I called again and waited on the customer disservice line for another 30 minute wait before finally speaking to a rep who apologized for the error and said that I would receive an email confirming that the $104 charge would be put back in my account. This refund would take 5 business days(it didn't take 1 business day to take money from my account). Needless to say, I didn't receive the promised email. The next day I did receive two emails from Xymogen saying I was invoiced for more supplements. So I called again. Now the hold time increased to nearly 50 minutes. The rep I spoke with on this day did call me back when my phone's battery went dead and she did send me an email confirming that I would be refunded for all the charges (they charged me for an additional $58 on top of the original $104). Bottomline, the Wholescripts roll out is a disaster of Titanic proportions! I'm in search of a new supplier.