Vicki Coombs

Review of Grasmere House Hotel

My daughter held her wedding reception here and al...

My daughter held her wedding reception here and all I can say is they are a disgrace! The food was like prison slop, and the service was non existent! When I complained to the manager she reacted in a completely unprofessional manner and was not even prepared to apologise. No care was taken with my daughters wedding decorations with many being broken after they just threw them into boxes. The room I was staying in was run down to say the least with peeling wallpaper, broken lamp, and a general air of grubbiness. I would not recommend this hotel to anyone under any circumstances!