Colleen Ishimaru

Review of Personalized Home Care

Poor service. They offer rather expensive care ($2...

Poor service. They offer rather expensive care ($25 per hour) and their caregivers are only adequate at best.
At the intake for my mother, who has Alzheimer's, it was noted that we have a dog and twice they sent over caregivers that did not get along with dogs. One day they insisted that the dog be made to stay outside on when the temperature was reaching over 100.
Another day, at the last minute, their caregiver who was scheduled to come to our home cancelled leaving me w/o anyone my mother when I had made several plans for the day.
The final straw was when a caregiver came over and after my mother had only been up for a couple of hours, the caregiver put my mother down for a 2-3 hour nap. I had to delay my mother"s bedtime for another couple of hours that day as she wasn't tired and would have been wandering around the house all night long.
So expensive, not reliable, sends the wrong people, caregivers not willing to really spend time with the client and more,