Worst resort experience ever. Check-in took 2 hour...

Worst resort experience ever. Check-in took 2 hours for our group. Food was so gross. Same food every day at the only buffet (morning & lunch). Eating McDonald's for the whole week would be better. For dinner there're 5 restaurants open from 6pm. No reservation possible, first in first served, and seats are so limited. There's no way they can serve all the customers staying at the resort. We end up eating at the buffet 3 out of 7 nights. Beach is dirty. Rooms are dirty and old although we had the "preferred club" upgrade. One of our friends' room didn't have electricity for 2 days and they did nothing about it. Pools are dirty. Almost no activity during the day. 1 beach party during our 7 days, started at 9pm and ends around 11pm... will never recommend to anyone!