I LOVE Macy's... especially The Last Act merchandi...

I LOVE Macy's... especially The Last Act merchandise throughout. The State Street store is my favorite; but, I do have several criticisms of the location.

Frequent out-of-order escalators and elevator banks that aren't available to customers are frustrating: but, inadequate directional signage is my biggest peeve. There are so many ways in and out of the store, that it's easy to get turned around and confused. I don't know how many times I've asked store employees for directions to specific exits and been told that they weren't sure. Maybe if there were prominent arrows indicating the major streets surrounding the store or North/South/East/West indicators somewhere on the main floor at the very least, tourists and locals alike could get around easier and happier. I know I would.