John Morgan Review of BMW of Murray
Fell in love with the BMW brand at 18. Now 40 year...
Fell in love with the BMW brand at 18. Now 40 years later, and after the 320i, 528e, 328i, 328e, 525i, e36 M3 and current e46 M3 and 540i M-Sport, it was time to replace the 540i (wife's car.) It had been a rough year repair-wise with clutches and control arm/trailing arm bushings and I was almost getting weak in the knees. Test drove a couple of different brands (yuk) and did a lot of research and searching of customer reviews. Decided to drop in to the pre-owned side of the street at BMW of Murray to see what I would be missing if I left the brand. I was greeted by Parry Arbon, a fresh new face in sales. We drove two cars, then I brought my wife back and we drove one of those two and two more. She's a beemer girl that won't admit it. "Just get me a car with cupholders.....and I might be ready for an automatic transmission," she had said. Right. After driving a 2003 540i M-sport with 290hp for 6 years? I knew she'd be complaining if she couldn't pass anyone anytime, and couldn't accelerate faster than "that guy at the light in the 3rd lane when the 3 lanes quickly become 2 lanes after the intersection."
During the test drive of the very nice 2008 535i twin turbo in-line 6 (N54 motor) with sport package, I quietly sat in the back seat and let Parry work his magic as he taunted her to discover what 300 horsepower, delivered smoothly thoughout the entire RPM range felt like. She got all giggly. He had her brake hard to see braking she'd never experienced before.
Normally I have to twist her arm to buy a car. I let several days slide by till finally she dropped a few hints..."Are you going to go see about that car?"
The entire purchase experience was superb. Professional, nice people! No arm twisting, no bait and switch. My former ownership experience was respected, and took on a "part-of-the-family" feeling. Parry was excellent at helping us discover how to get what we needed. The sales manager came out and visited with us as we worked out terms that were acceptable to us. I felt they wanted to keep us as long-term customers. It gave "the ultimate driving experience" new meaning. Parry called us before and after the sale to make sure everything met our expectations. Wow!
Thank you Parry Arbon and pre-owned sales team! Thank you BMW insider tech friends who shared postive experiences about various technical questions.
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