Terrible! They failed at contacting our Physician ...

Terrible! They failed at contacting our Physician for an order and then lied about it. I was promised overnight FedEx shipping once the order did arrive, for the inconvenience. I even called back a second time (45min hold time) to verify this and the second rep said yes, I see where your orders were upgraded to FedEx overnight. Cool. So I was excited when I finally got a shipment notification because I knew I would have the items in hand the next day. Except, WRONG!!!! One item was shipped FedEx 3-5 days and the other was sent United Delivery Service which who knows how long that will take because that company is terrible. I only gave two stars because what I call the broken promise people that assured me sunshine and rainbows and overnight shipping, were so sweet! Unfortunately, there was no follow-through.