Big Bear Review of Carolina Coach and Marine
Worst experience of my adult life. Boat was delive...
Worst experience of my adult life. Boat was delivered broken, gauges full of water. After replacing the gauges within a year the new ones had to be replaced again. Every single contact with this company was negative. They tried to charge us more than the agreed upon price. After 3 years we had to get an outside company come in to fix our radio. I was tired of being mad everytime we went out. They tried on several occasions to fix this and failed. Boat was always returned in worse shape than when given over to them for service. It always came back dirty with mold starting between seats and toys in hold had to be replace due to molding. Called Crest in Michigan and did not get any suitable response. In fact I was attacked by their executive during a conference call. I had over 60 emails and even more calls the first year trying to resolve issues and obtain the products that were promised to us in writing. After having the engine serviced by a different shop the motor sounds great making me believe that they were not servicing the motor and just charging us for it.... BEWARE!!!!
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