Dean Sharpe

Review of Hendrick Honda Charlotte

I visited Hendrick Honda on South Blvd on 8/31/20 ...

I visited Hendrick Honda on South Blvd on 8/31/20 for 140k maintenance on a car. I have been to the shop before but not for work on this particular car. As usual, I requested Hendrick Honda s best service technician, in my opinion, Mr Dan Cannon. I had a 12pm appointment, but needed to drop my car off earlier to take care of something that unexpectedly came up.
Dan was gracious and willing to accommodate me by allowing me to leave the car in the lot and then when my original appointed time came up at 12pm he took the time to call me to discuss the Specific service I need. Additionally, when Dan called me to say the Car was ready, I arrived there when he was out to Lunch. His service advisor next to him as well as a couple of other employees took over and closed me out so I didn t have to wait. So all in all, I had a great experience this day with my car and I was equally as happy that they found no major issues and didn t make something up to pad their wallet, as many other car services have done with my car.

I would like to thank Hendrick Honda, Dan Cannon and his colleagues for another great service experience.

Dean S.