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Frank Gerena

3 years ago

In 25 years of being in the transportation industr...

In 25 years of being in the transportation industry, hands down by far this is the worst place I ve ever been to. I had a 3 AM appointment time you are not allowed to arrive before an our prior to your appointment. Security meets you in the street. Then has you go down the street to do a U-turn get in line to wait to check in at the front gate. It is now 3:53AM. I am still number 30 in line and the line hasn t moved yet to get in to even check it. That s just ridiculous, whoever runs this company needs to get fired. He or she is in the wrong business. So if you re coming here to deliver or pick up you better expect to be here half a day. I finally made it to the front gate to actually check in. It took two hours and 15 minuets to get the the gate and then they have you leave to go wait in the holding lot across the street. It s now two hours after my appointment time and I m still waiting in the holding lot, four trucks ahead of me here. Also I asked the person at the gate why they do it this way, he said if I don t like it to never come back. This place is a nightmare, I promise you this, I will never accept a lot coming here ever again.

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