If you go only by the words of the man in charge, ...

If you go only by the words of the man in charge, this place is world class. however... and that's a big however, this place is Western Massachusetts class at best. Don't get me wrong, Western Massachusetts class is not bad. I grew up there and lived there for a portion of my adult life. This is a classic case of not making it out to more than it is. This is 44 trails(juiced stats just like Bousquet) of decent terrain with an insane amount of infrastructure piled on at the bottom. I like the village, it is appropriate. My challenge really is not with the facilities, as they have some decent offerings. My challenge is that I have never really gotten decent service from any of the employees there. The lift operators can usually be found talking to each other, and not the skiers. The food and beverage folks are inconvenienced by you and will just choose to treat you like an enemy. The ticket counter workers are indifferent whether you are there or not. Once again, this is not a world class feel. This is a Western Massachusetts feel. I feel like if they just embraced what they were, they would be far better off. You are small resort, very family friendly, just far enough that the Long Islanders will call it a vacation but not too far that they won't come.

The terrain is nice and they, somehow, always have a great base of snow. I will attribute that to Brian. Which if you have ever met the man, you know he is obsessed with snow making. There is a serious part of me that likes that.

Go back to Jiminy Peak of The Berkshires.... Get rid of the World Class mantra that you will NEVER live up to.

-Just my words....... after all, I don't think I matter to them... their service has proven it.