Cait Lohrenz

Review of Morgan & Associates

I am fully aware that this is a collection agency,...

I am fully aware that this is a collection agency, and if you're being collected on, it is what it is.

HOWEVER: first and foremost they do not follow FDCPA laws. There was no attempt on their end to contact me before suing me. I had to search myself before I saw that there was an open lawsuit. I advised them they illegally still hasn't updated my credit report.

Second. I tried to resolve this matter out of court. I paid $200, then the other $500 they ran never cleared my account. I called and called over a period of 4 months and let them know the money never came out of my checking account. I gave them all my updated info. I was trying to pay them the money I owed. Last week I realized I had ANOTHER court date. I called them up, Elaine gave me a nasty attitude because I was mad. I said look, its absurd to me that its this difficult to pay you guys, and even more absurd you're treating me this way when I'm continuing to try to work with you guys. Not once did I raise my voice or say anything, but Elaine thought it necessary to start yelling at me.

I've worked collections before. There was no reason for this. They are very unprofessional and can't seem to pull their heads out of their butts to find correct information. There's a way to treat people who aren't willing to work with you, and there's a way to treat people who have been nice and professional towards you. They apparently don't know that.

It's funny though because, to this day, they never could find me to serve me. I suggest Love Beal & Nixon instead of these clowns.