Fiona Simpson

Review of Le Meridien, Gatwick Airport

I have just arrived at reception to be told that m...

I have just arrived at reception to be told that my room was not paid for yet the funds seemed to have magicked themselves out of my account three weeks ago when I booked it.I am not impressed to have to wait nearly ten minutes to scroll through my tons of emails to find some sort of confirmation from the booking agent. Then to have the reception manager come over and see straight away that I had already paid. Not a good start and absolutely no stars!!