Lacey Laws

Review of Optimum RV

As a quick summation, they are dishonest, rude ,sn...

As a quick summation, they are dishonest, rude ,snakes, and I don't recommend them.

We purchased an Rv from optimum about six months ago. When we put our deposit down they were doing some work on the slide out to repair a leak. They told us it was finished and had us drive to look at the camper three times (we live three hours from the dealer). Each time we went the camper was not finished and it made no sense that they lied to tell us that it was. When they finally finished the repair we went for the final look and realized they had taken out two of the nice wooden sliding doors that were in the camper when we Initially put our deposit down, they also took the DVD player/surround sound system out of the camper. When we asked about it they brushed us off like they were never there. They said the doors were damaged and they had to take them out, which was a lie, I had seen the doors myself.

They swore up and down to us that the repair they did on the slide out was factory quality. Once we purchased the Rv and got it home, it leaked horribly the very first time it rained. We had another Rv repair shop look at it, and they told us they would never sell anyone a camper in this condition.

I will say, optimum did send someone to fix the leak issue.. It took almost two weeks, and afterward we had a mold issue from all of the water. I had to call them a lot and keep on top of them about it, but they did fix the leak. We had to fix the mold ourselves. Pete, the manager, is very rude. He insulted my father, and lied to us on many occasions.

6 months later and the motor they put into the slide when they repaired it has stopped working.

The repair shop they speak so highly of is dishonest and they do terrible work, as you can probably tell from all of the other reviews on here. They have a big camper selection, but don't let them do any work on what you buy, and have another Rv company make an appraisal before you buy from them.