I am horrible experience. I uploaded my files for ...

I am horrible experience. I uploaded my files for prayer and waited about four business days before having to call them. When I did the young lady apologized and said that everything would be taken care of and the order has been processed upon making payment. However after waiting the five business days turnaround time I called to advise when I would be picking up my order and I was promptly told the order had not been processed. Apparently the number for me was listed incorrectly in the system but my issue was I had spoke with a rep on several occasions and was never advised there was an issue. In addition to that, they did have my email address and I had received several emails but no one attempted to contact me through my email. I am very disappointed with Jak Prints. After all, I missed a deadline that was very important. Buyer beware, ialsoasvised the refund could take up to 30 days to see it.