Skip Ehrlich

Review of Carbonite

Everyone knows Carbonite says they securely backs ...

Everyone knows Carbonite says they securely backs up your files. That's comforting, until your computer crashes and you begin wondering if they do what they say. Mine once crashed and all files were restored, including those on my external hard drive. What many may not know is that Carbonite Customer Service is beyond excellent! Recently I had problems which were way beyond my expertise, but of my own doing. I was truly Blessed to have a very talented, courteous, patient and understanding gentleman take my case. He not only took care of my immediate need but discovered other problems (again, of my own doing) and fixed them all. I highly recommend Carbonite to all . . . because IMHO Carbonite rates AAAAA+++++!!!!!