Tracey Hill

Review of Southern Motion

Bought a leather sectional and 0 gravity chair. Ri...

Bought a leather sectional and 0 gravity chair. Right off the bat, the lumbar support in the chair would not stay inflated. Service Tech came out to inspect it and found the bladder was bad and the motor was bad. He said it definitely was not a brand new chair and he sees this alot with So. Motion furniture.
The corner seat part of the sectional was about 2 inches lowe than the other parts. In less than 2 months, the Tech has been out 3 times. Thankfully our retail store has been more than helpful in getting these issues resolved. For the money we paid, I expected more. Very disappointed in the quality of the furniture.