This is the 3rd Crowne Plaza we have stayed in thi...

This is the 3rd Crowne Plaza we have stayed in this year. The others were 5 star reviews.

Positives:
Good size car park
Nice reception and pool/ sauna/ steam room facilities
Comfortable bed
Helpful reception staff

Things to be improved:
No robes or towels in room, had to request
No shampoo in shower dispenser
Bar staff slow and unaware of who is next, waited 10 mins first round, 5 mins second round, with only about 5 other people at bar!
Bar music is awful. Kept hearing a version of Swan Lake played on some sort of whining pipe instrument
Queue at breakfast, and couldn't get a table together, not enough capacity
Rooms need updating, Gerrards Cross room much nicer and we were provided with some complimentary drinks
Outdoor seats uncomfortable, no cushions