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Maxine Harvey

4 years ago

Visited today for lunch. The COVID-19 measures we...

Visited today for lunch. The COVID-19 measures were explained to us on arrival. We were reassured by the measures plenty of sanitising stations, one way systems different entry exits etc. However these measures are pointless when the waitress stood right next to my son and actually lent on our table to rest her notepad whilst writing out our order! No mask or shield or gloves worn by her. When I asked her to step away from the table she was visibly angry with me. I explained we needed to be extra careful due to having an extremely vulnerable person at home. She didn t apologise just looked nonplussed. We had already observed that the tables were sticky as were menus but we hoped this was due to the cleaning materials now I m not so sure.

One of the drinks in our order was wrong as was my meal. I had to wait around 10 mins for the correct meal to arrive and therefore had to eat when the others had finished. My eagle eyed son also noticed a small hair in my chips. I didn t bother to complain.

The only reason I have given 2 stars is because my sons said their burger was nice and the waiter who dealt with the issue of wrong drink/meal was very nice and good at his job.

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