I posted a review of my concerns about one of Mona...

I posted a review of my concerns about one of Monarchs properties in Reynoldsburg, OH about 3 weeks ago. Monarch responded with their blanket response to contact them via email, which I have 3 times. No one from corporate ever responds, and I can t get a resolution to the issues on the property I rent. The only response that I received was a call from the property manager, which was pointless. All she did was apologize and listen to my concerns, but there have been ZERO movement to fix the problem. I ve had a massive tree in my backyard, up to my patio that fell from the roots from a storm. The tree has been there for 5 weeks and it looks like they have zero interest in removing it. I rent a property that has a backyard, however, I cannot access the yard bc of this tree. The potholes have still not been fixed in the complex, and there is no indications of work to begin. The fact that this company and their managers refuse to fix such issues is deplorable.